ALBANY, NY – February 4, 2019 – The Board of Directors is pleased to announce that the National Association of Independent Review Organizations has selected Capitol Hill Management Services as the new firm for managing the association.  “We are pleased to have a proven national leader in association management to help NAIRO improve our association’s administrative and membership services, grow our membership, and increase awareness of our organization across the United States,” said Board President Ed Bolton.

“Through its committed members and outstanding programs, the National Association of Independent Review Organizations is playing an important role in protecting the integrity of the independent review process for all stakeholders” said John A. Graziano, Jr., President of Capitol Hill Management Services.  “We are pleased to work with the association’s dedicated Board of Directors and volunteers in ensuring a successful future for IROs and helping to improve healthcare delivery through the effectuation of a fair and equitable review process.”

The new NAIRO National Office operation begins on February 18, 2019.  Below please find a complete list of new office contact information and personnel.  We ask you to update your records accordingly.

NAIRO Contact Information Updates

Our phone number has changed: 518.313.0555 Please note!

Our fax number has changed: 518.463.8656 Please note!

Our general email continues to be: [email protected]

Our new mailing address is: Please note!
230 Washington Avenue, Suite 101
Albany, NY  12203-5319

Our online services continue at:

We also want to introduce our new Administrator, Laura Lyman.

Laura Lyman is an Association Manager at Capitol Hill Management Services, where she has served professional healthcare associations, including the New York State Optometric Association. She holds a Bachelor’s Degree in Sociology and Anthropology, summa cum laude, from Colgate University. Laura looks forward to working with the NAIRO Board of Directors, Executive Director Gib Smith, and members. Laura is supported by a talented team of professionals as part of our new National Office operations.

In the weeks ahead, we will be providing you with further information about our new office changes—stay tuned.

Share this post:


Comments 0-5 of 0

Please login to comment