The act of surprise billing – when a patient receives an unexpected medical bill, sometimes for thousands of dollars or more – is a common occurrence within the American health care system. Studies show that roughly 20% of surgical patients receive a surprise bill, at an average of $2,000 in non-covered fees.

Though states are responding differently to the COVID-19 public health emergency (PHE), current stay at home orders in many regions and the hesitation for companies and employees to return to the office have brought attention to a previously under-the-radar element of business continuity. Namely, the potential for operational disruptions brought on by situations where your workforce cannot attend the office, or where your office is forced to close.

Accreditation and certification organizations have varying requirements to respond to the disruption of normal business, whether it is called business continuity, as in the case of URAC, PCI, or HITRUST; Disaster Management (NCQA); or Business Continuity Management (ISO). Emergency situations that can trigger a WFH business continuity model might be anything from the current PHE to prolonged power outages, severe weather, earthquake damage or other disruptive situations.

We are very excited to present the all-new NAIRO website and association management platform! This website will help with the work of keeping our membership connected. With social networking support, simple tools for staying in touch, space for sharing documents and photos and resources to support committees, we can use it to help market our association and highlight great work being done.

In addition, NAIRO.org is going to be the workhorse that will collect member dues and support event registration and payment.

April 15, 2019 – One of the pillars of protecting the integrity of the review process for all stakeholders within the healthcare industry is to conduct secure and prudent clinician credentialing. This is a critical process within the realm of independent review organizations (IRO) and utilization management (UM) organizations.

Vetting and contracting with qualified clinicians is key because health plans and patients rely on the expertise of those clinicians to render accurate reviews. Today, leading IROs and UM organizations are advancing the credentialing process, which largely plays out behind the scenes but is vital to preserving the independence and integrity of medical review.