Register Today for the Upcoming NAIRO Webinar on AI!
A Global Overview of AI in Healthcare
Presented by Carol Scott, Global AI Sales/Partner GTM & Success Leader at Microsoft
Wednesday, October 7th, 1 pm - 2 pm, Eastern
AI is not just changing technology. It is changing the way humans think, lead, decide, build, and work. That is where Carol operates.
Carol is a global AI, cloud, and partner/customer success leader helping companies move from AI curiosity to AI capability, from pilots to production, and from bold ideas to measurable enterprise impact.
As a Senior Director at Microsoft, she leads AI and cloud transformation across a $5B+ EMEA Software & Digital Platforms portfolio, partnering with global ISVs, SaaS companies, digital natives, and platform leaders to accelerate adoption, consumption, customer success, and growth. Before relocating from Silicon Valley to London, Carol helped lead Microsoft’s $7B+ Americas cloud and AI business, driving global adoption of Copilot, Azure OpenAI, LLMs, and AI-powered SaaS solutions across some of the world’s most influential companies.
Her work is focused on the real frontier of AI. Not the demo. Not the pilot. Not the hype. The hard work is redesigning how work actually gets done.
She builds the teams, systems, operating models, and customer success motions that turn AI ambition into business reality. She helps leaders move beyond experimentation and embed AI into workflows, decision-making, customer engagement, and the human behaviors required for adoption at scale.
What sets her apart is simple: She is not only an AI strategist. She is a hands-on AI operator.
She uses OpenAI, Claude, Copilot, agents, prompting systems, and AI-driven workflows every day to understand how leaders, teams, and customers must evolve with the technology. Many people talk about AI transformation; Carol builds it, leads it, and scales it across multi-billion-dollar portfolios.
She is also an award-winning global AI speaker and creator of The Dual Stack™, a framework for developing AI capability and human capability in parallel. Her keynote, “I Am the Agent,” challenges leaders to stop waiting for the future of work and start orchestrating it, with trust, accountability, courage, and human judgment at the center.
Beyond the enterprise, Carol is advancing a new model for leadership development through AI-enhanced experiential learning. Through her research and platform, Hotseat Empire, she helps women build communication, confidence, self-efficacy, and courageous action in high-stakes moments.
The question driving her work is this: In a world of intelligent systems, how do we make sure human intelligence remains the agent in charge? Her answer is clear. You are the agent.
If you are part of a NAIRO Member Organization and do not see the $29.00 Member fee below, please contact [email protected].
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